Verbaco™ Product Roadmap

The Verbaco™ product roadmap highlights our ongoing commitment to delivering secure, intelligent, and adaptable AI-powered chatbot solutions. Our roadmap is shaped by feedback from public sector leaders, enterprise clients, and digital service teams across regulated environments.

We prioritise features that enhance security, expand customisation, simplify integrations, and improve insight, while maintaining a high-assurance foundation aligned with NCSC and GDPR standards.

Recently Delivered

  • Multilingual AI Support
    Auto-detect user language with contextual translation and prompt localisation.
  • Custom TLS and Subdomain Routing
    Deploy bots under your domain with DigiCert or Let’s Encrypt integration.
  • n8n Workflow Integration (Beta → Stable)
    Build and run no-code workflows within Kubernetes for external API automation.
  • Secure Document Parser with Metadata Tagging
    Upload PDFs, Word, and CSV files with source tracking and fine-tuned embedding.
  • Role-Based Access Control (RBAC)
    Assign scoped permissions across Admin, Developer, Editor, and Viewer roles.

In Progress (Q3–Q4 2025)

  • LLM Output Review Console
    Human-in-the-loop interface to monitor, flag, and approve AI responses in real time.
  • Multi-Bot Management Dashboard
    View and manage all bots across your organisation from a single control panel.
  • Automated Compliance Reporting
    Monthly exportable PDFs with audit logs, usage metrics, and compliance summaries.
  • Enhanced Knowledge Versioning
    Track changes to source documents and roll back embedded content with version control.
  • ServiceNow and Dynamics 365 Integrations
    Prebuilt connectors for enterprise service management and CRM integration.
  • Offline Mode for Air-Gapped Deployments
    CLI tools and update scripts for managing on-premise or disconnected environments.

Planned (2026 and Beyond)

  • Federated Tenant Model
    Support for multi-department, multi-region deployments with shared governance layers.
  • Native Microsoft Teams App
    Certified app listing for deployment within corporate Teams environments.
  • Agent Memory Framework
    Configurable long/short-term memory logic to personalise responses while respecting privacy policies.
  • Self-Service Language Model Selection
    Plug in alternate LLM providers (e.g. Azure OpenAI, Claude, open source) per bot.
  • AI Cost Estimator and Usage Forecasting
    Tools to help departments understand and plan AI usage costs and limits.
  • WCAG 2.2 Enhancements and Accessibility Extensions
    Extended support for screen readers, voice input, and keyboard-only interaction.

How the Roadmap is Shaped

The Verbaco™ roadmap is driven by:

  • Customer advisory board input
  • Public sector service requirements
  • Compliance updates and regulatory trends
  • Direct feedback from live deployments
  • Community feature requests

We maintain a flexible development cycle with quarterly review points. Where needed, we can accelerate or tailor feature delivery for enterprise or strategic clients via co-funded development or support agreements.

Share Your Feedback

Do you have a feature request or integration need?

Submit a Roadmap Request or Join Our Advisory Group to help shape the future of secure conversational AI.

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