Verbaco™ Audit and Compliance

The Verbaco™ audit compliance model ensures that every interaction, change, and decision made by your AI assistant can be tracked, verified, and defended. Designed for regulated industries and public sector use, Verbaco offers full auditability, policy alignment, and secure data governance, so you stay compliant while innovating.

Full Interaction Logging

Every conversation on Verbaco™ is logged with structured metadata to support compliance, reporting, and dispute resolution.

  • Conversation Logs
    Time-stamped records of user inputs, system prompts, LLM outputs, and API calls.
  • Source Referencing
    Responses generated from knowledge documents include embedded links to original source content and version.
  • Anonymised PII Logging
    Configurable redaction or hashing of personally identifiable data before logging to support GDPR compliance.
  • Audit Export Tools
    Logs can be exported in JSON, CSV, or syslog-compatible formats for ingestion into SIEM or audit platforms.

Change Tracking and Admin Auditing

All platform changes are traceable, including system config, chatbot logic, and workflow edits.

  • Version Control
    Every change to prompts, workflows, or documents is versioned and reversible.
  • User Attribution
    All changes are logged with admin identity, timestamp, and change context.
  • Policy-Aware Publishing
    Admins must confirm policy compliance before deploying bots to production.
  • RBAC & Segregation of Duties
    Ensure clear separation between developers, approvers, and reviewers to satisfy governance models.

Compliance Framework Alignment

Verbaco is aligned with major public sector and enterprise compliance standards:

  • NCSC Cloud Security Principles
    Architecture and data flows follow the UK government’s gold standard for secure digital services.
  • GDPR & Data Protection Act (UK)
    Data is encrypted, user data can be anonymised or purged, and no training data is retained without consent.
  • ISO/IEC 27001 (via Azure Hosting)
    Infrastructure leverages ISO-certified services for access control, logging, and incident management.
  • FOI & Audit-Ready Design
    Suitable for public sector organisations requiring data traceability for Freedom of Information requests.

Data Retention and Lifecycle Management

  • Retention Policies
    Set custom retention periods for chat logs, document content, and integration data.
  • Data Purge Workflows
    Automated deletion flows that support compliance with retention and subject access requests (SARs).
  • Immutable Audit Archives
    Optional WORM (Write Once, Read Many) storage for critical audit data.

LLM Governance and Output Review

Even AI-generated content is governed.

  • LLM Response Logging
    All outputs are logged in raw and formatted form for audit and training validation.
  • Prompt Visibility
    System prompts and temperature settings are recorded with each interaction.
  • Override and Escalation Paths
    Trigger escalation flows for high-risk queries or sensitive topics.
  • Audit Flags
    Flag interactions for internal review, learning, or policy breach investigation.

Supporting Documentation and Assurance

Verbaco provides access to:

  • Security and compliance overview packs
  • Data flow diagrams and STRIDE threat models
  • Standard DPIA templates
  • Architecture documentation for governance teams
  • NDA-based access to detailed audit logs for regulators or third-party reviews

Audit-Ready by Default

Verbaco ensures your digital assistants don’t create compliance gaps, they help close them.
Built to support regulated environments, public trust, and cross-border governance.

Request a Compliance Briefing to see how Verbaco supports your internal policies and external obligations.

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