Verbaco™ Licensing and Commercial Model
The Verbaco™ licensing model is designed to be clear, flexible, and aligned with the needs of public sector and enterprise buyers. Whether you’re looking for a quick-start SaaS deployment, a private cloud instance within your environment, or an on-premise installation with full data sovereignty, Verbaco™ adapts to your commercial and operational requirements.
Flexible Licensing Options
We offer a choice of licensing models to suit different scales, assurance levels, and deployment preferences.
1. SaaS (Hosted by Verbaco™)
- Fastest time to value, fully managed by our team
- Shared multi-tenant infrastructure with isolated bot environments
- Ideal for pilots, MVPs, or standardised services
- UK-based hosting (Azure UK South / UK West)
Pricing Model:
- Per active chatbot/month
- Tiered based on message volume or API usage
- Optional add-ons for integrations, translation, and analytics
2. Private Cloud (Hosted in Your Azure Subscription)
- Dedicated deployment inside your own Azure tenant
- VNet-integrated with your identity, network, and logging systems
- Full control of environment, policies, and compliance boundaries
- Enables private endpoint routing and internal-only bots
Pricing Model:
- Annual subscription per deployment
- Optional support tiers (Standard, Enhanced, 24/7 SLA)
- Professional services for deployment and customisation
3. On-Premise / Air-Gapped
- For highly secure, disconnected, or classified environments
- Delivered as a containerised solution for deployment in Kubernetes or OpenShift
- No external dependencies; can operate without internet access
- Ideal for defence, critical national infrastructure, or regulated data zones
Pricing Model:
- Perpetual or annual licence
- One-time implementation fee
- Support and update contract available separately
Commercial Model Features
| Feature | SaaS | Private Cloud | On-Premise |
|---|---|---|---|
| Azure Hosting Included | ✅ | ❌ | ❌ |
| Custom Domains & TLS | ✅ | ✅ | ✅ |
| Data Residency (UK/EU) | ✅ | ✅ | ✅ |
| API Access / Webhooks | ✅ | ✅ | ✅ |
| RBAC & Audit Logs | ✅ | ✅ | ✅ |
| Air-Gapped Compatible | ❌ | ❌ | ✅ |
| SLA Support Options | ✅ | ✅ | ✅ |
Procurement Flexibility
Verbaco™ is available through multiple procurement routes:
- Direct award via standard commercial contract
- Public sector frameworks (e.g. G-Cloud or Digital Marketplace)
- Pilot-to-scale phased commercial model
- Discounted annual contracts for multi-year engagements
- Volume pricing available for group licences or federated deployment
What’s Included
All commercial models include:
- Access to the Verbaco™ platform and admin console
- Use of the workflow builder, knowledge base tools, and multilingual capabilities
- Standard reporting and analytics
- Product updates and patching
- Onboarding and configuration support (duration depends on tier)
Optional extras include:
- Bespoke integration builds
- Enterprise-grade LLM governance controls
- Custom analytics packs and dashboards
- Extended support hours or named technical contacts
Start Where You Are, Scale as Needed
You can start small, with one bot in one department, and scale across your organisation with confidence. Our model supports pilot phases, scaling plans, and federated team ownership. We align to your internal procurement process and offer tailored onboarding support for cross-functional rollouts.
Book a Commercial Call to explore how Verbaco™ can fit your budget, architecture, and assurance requirements.